Effective Date: 01/03/2025

1. Who We Are

Heron Sauna (“we”, “us”, or “our”) operates the website heronsauna.com, offering online booking for sauna services to customers primarily located in Ireland.

2. Information We Collect

• Personal Information: When you make a booking, we collect your email address and payment information.

• Payment Details: Payments are securely processed by Stripe. We do not store your full payment card details on our servers.

• Automatically Collected Data: Like most websites, we may collect information about your device and browsing behavior via cookies and analytics tools.

3. How We Use Your Information

We use your information to:

• Manage bookings and payments

• Send booking confirmations and service-related emails

• Improve our website and customer experience

• Comply with legal obligations

4. Cookies

We may use cookies for essential website functionality and to analyze traffic. You can disable cookies through your browser settings.

5. Data Sharing

We only share your information with third parties when necessary, such as:

• Stripe, for secure payment processing

• Service providers assisting with website operations
  We do not sell your personal data.

6. Data Retention

We retain personal data only as long as necessary for our services, legal compliance, and business purposes.

7. Your Rights (under GDPR)

If you’re located in Ireland or the EU, you have the right to:

• Access your personal data

• Request corrections or deletions

• Object to or restrict data processing

• File a complaint with the Data Protection Commission (DPC)

To make a request, email us at: Heronsauna@gmail.com

8. Security

We take appropriate security measures to protect your data. However, no system is completely secure.

9. Updates to This Policy

We may update this policy occasionally. Changes will be posted on this page with a revised “Effective Date.”